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Amalia Santillan

Amalia Santillan

Senior Home Lending Advisor
NMLS ID: 670144
"The greatest compliment I can receive is a referral to a friend or family member."
Contact Amalia
Address:
1600 S Pacific Coast Hwy
Redondo Beach, CA 90277
US
Phone:
Primary:
Fax:
Cellular:
Email:
amalia.santillan@chase.com
About Amalia
Amalia proudly serves clients in the South Bay Area . Amalia has 20 years of experience as a Senior Home Lending Advisor and specializes in pre-qualification, fixed-rate mortgages, adjustable-rate mortgages, vacation home financing, FHA and VA mortgages, and condo and co-op lending. Whether you're a first-time homebuyer, need to expand or downsize, or are looking for a second home, Amalia is here to help you find the right mortgage to fit your needs. Starting with a review of your finances, Amalia can help you get a clear picture of what might work best for you. Amalia will explain your options, answer any questions you may have, keep you informed and guide you through every step of the mortgage process. Above all, Amalia wants to ensure that you have a positive home lending experience.
Amalia’s Certifications
  • Chase Certified in VA Loans
  • Chase Certified in Chase Private Client Lending

Recent Reviews

5.0 out of 5
Rating 5.0
(Based on 12 Reviews)
  • 5 out of 5
    Rating 5.0
    Amalia Santillan was a pleasure to work with! She is an attentive and empathetic listener, and always made time to take my calls and address any concerns I might have. I always felt I was in good hands; she is very knowledgeable about the entire home-buying process, and she always did a great job of communicating with me. Thank you, Amalia!!
    Response from Amalia Santillan
    Thank you, Maria, for taking the time to leave your positive review. We are glad Amalia Santillan was able to answer your questions throughout the process. It is our goal to be an advisor and guide during this exciting time. In the future, if you or anyone you know needs our assistance, we would be happy to help.
    Sincerely, Chase
  • 5 out of 5
    Rating 5.0
    Amalia was amazing! She was always on top of all my documentation and made sure to communicate anything I might have questions about before I even had them. She was not afraid to be very through and breakdown complex items she was assisting me with. From beginning to end, her was exceptional. She made sure the Escrow process was completely painless and always had my best interests in mind.
    Response from Amalia Santillan
    It was so great to hear your positive review of Amalia Santillan, Omar. It is important that we are familiar with the market so we can answer any and all questions you may have. Thank you for choosing Chase.
    Sincerely, Chase
  • 5 out of 5
    Rating 5.0
    Amalia is the GOAT of home Lending Advisors!! Compassion goes a long way in customer service and she nailed it. Very supportive from start to finish. She was knowledgeable and really went the extra mile for us ! She actually cared if we became homeowners!! I appreciate you Amalia and will never forget this journey.
    Response from Amalia Santillan
    Crissi, we loved reading your review. We are thrilled Amalia Santillan was able to guide you through your first home purchase. Reviews like yours help our business grow.
    Sincerely, Chase
  • 5 out of 5
    Rating 5.0
    Both specialists helping me during this process were very friendly, courteous, patient, and readily accessible. I appreciate that they were so helpful and professional.
  • 5 out of 5
    Rating 5.0
    I was super impressed by Chase. My experience with big banks in the past has not been great, and this was wonderful. However, I have solid relationships with my own team of lenders. I will however, not try to switch my buyers, moving forward, if they come to me pre-qualified with Chase
  • 5 out of 5
    Rating 5.0
    Amalia was outstanding. She made the process easy. She was the real MVP. She deserves a raise for her effort and commitment to my process. I would rate her a 12 if it was an option.
  • 5 out of 5
    Rating 5.0
    I have been working with Amalia for many years in different facets of her Chase career. I couldn't have been happier to have her back in the Home Lending Department in time for my next Refinance. She is by far the best! Everything was seamless. timely and efficient. She has my highest recommendations.
    Response from Amalia Santillan
    Your review of Amalia Santillan made us smile, Dru. Here at Chase, we take pride in assisting you with your home refinance needs. Working with you was truly our pleasure.
    Sincerely, Chase
  • 5 out of 5
    Rating 5.0
    Amalia as always was fantastic flawless process even scheduled signing in Saturday to accommodate our schedule.
    100% recommend Amalia and CHASE this is second mortgage with CHASE and AMALIA by far was super helpful and made it so easy.
    Response from Amalia Santillan
    Your review of Amalia Santillan made us smile, Nowar. Here at Chase we stride for excellence, so we are pleased to hear we met your expectations! If you need assistance in the future, we will be happy to help.
    Sincerely, Chase
  • 5 out of 5
    Rating 5.0
    Amalia was amazing as always, she made things go so smooth we had the best experience with mortgage with her and CHASE. Very responsive and followed up on all items even scheduled signing on weekend to accommodate our schedule.
    Response from Amalia Santillan
    Sam, thank you so much for reviewing our services. We are so happy that Amalia Santillan was able to be flexible for your needs. We appreciate customers like you!
    Sincerely, Chase
  • 5 out of 5
    Rating 5.0
    Amalia was so helpful throughout the process. This was my first time buying a home and Amalia took the time to explain anything I wasn't sure about. She was also very responsive and organized.
    Response from Amalia Santillan
    It means so much to us that you left such positive feedback, Stacy. We are delighted to hear that Amalia Santillan provided you with such a great experience! We hope you will consider choosing Chase for any future loans.
    Sincerely, Chase
  • 5 out of 5
    Rating 5.0
    Fantastic customer service, the loan process start to finish was a breeze. 100% recommending Amalia to my friends and family.
    Response from Amalia Santillan
    Your review of Amalia Santillan made us so happy, Joe. We strive to meet the unique needs of every customer, and we are very pleased we could accommodate you. Reviews like yours help our business grow!
    Sincerely, Chase
  • 5 out of 5
    Rating 5.0
    Amalia was recommended to me by a family friend who has worked with her for years. It was my first time buying a house and Amalia was beyond helpful in walking me through the process and explaining how everything works. She was extremely timely in response time, preparing documents and working with our realtor and title company. I can't recommend her enough!
    Response from Amalia Santillan
    Thank you, Connor, for speaking to your positive experience. We are thrilled Amalia Santillan was able guide you through your first home purchase. Your review made our day!
    Sincerely, Chase
Displaying reviews 1 - 12 out of the 12 most recent

What Chase offers

Chase customers reviewing a home loan
Home loans
Whether you want to purchase a new home, refinance or access cash with a home equity line of credit, we offer a variety of options and expert advice to help achieve your goals.
Customers looking at the Chase mortgage application tool
Mortgage application tool
Get convenient online access to view and e-sign forms, upload documents, track your status and communicate with your Chase home lending team.
Customer reviewing Chase's MyHome dashboard
Chase MyHomeSM dashboard
Sign in online anytime after your closing for in-depth views of your home loan, taxes, insurance, neighborhood sales trends and more.

Frequently Asked Questions

When is it time to stop renting and buy a home?
When debating between renting vs. buying, you need to think about your lifestyle and finances. While renting can provide more flexibility, owning a home enables you to build equity in the property and may provide tax benefits.

Buying a home is a huge step, especially when you’re moving from renting to owning.
How can I get information on mortgage loan options?
At Chase, you can choose from several types of mortgage loans to finance your home purchase. A Home Lending Advisor can help you understand the differences between the various loan options so you find one that best suits your financial situation.
Once you understand what you want out of a home, determining your housing budget is essential. After determining a loose housing budget, you'll need to decide how much you'll be comfortable paying each month. Your real estate agent will help you find the right home based on all of these factors. Looking for more information? Read our guide on “How to Find the Perfect Home!”
What documents will I need to apply for a mortgage?
Traditional loans usually require documents that verify your employment, income and assets, and may include:
• Your Social Security number
• Pay stubs for the last two months
• W-2 forms for the past two years
• Bank statements for the past two or three months
• One to two years of federal tax returns
• A signed contract of sale (if you've already chosen your new home)
• Information on current debt, including car loans, student loans and credit cards
What is better: a fixed or an adjustable interest rate?
If you plan to be in your home for more than seven years, you may want to consider a fixed-rate mortgage, which offers predictable payments and long-term protection against rising mortgage interest rates. If you plan to be in your home for seven years or less, an adjustable-rate mortgage (ARM) could be attractive. Keep in mind that with an ARM, your monthly payments have the potential to go up each time your interest rate adjusts.
Current Chase Mortgage Rates

The annual percentage rate (APR), is the cost of credit over the term of the loan expressed as an annual rate. The APR shown here is based on the interest rate, any points, and mortgage insurance for FHA loans. It does not take into account the processing fee or any other loan specific finance charges you may be required topay. Rates are estimated by state and actual rates may vary.

Purchase Rates: Rates displayed in the table include approximately 1 point and are based on the following assumptions: conforming 30 year fixed, 15 year fixed, 7/6 ARM and 5/6 ARM based on a loan amount of $300,000 to $349,999 with a down payment of 20%. 30 year fixed FHA based on a loan amount of $200,000 to $249,999 with a down payment of 3.5%. 30 year fixed Jumbo based on a loan amount of $1,000,000 to $1,049,999 with a down payment of 30%. All loans assume a single family residence, purchase loan, mortgage rate lock period of 30 days and customer profile with excellent credit.See estimated monthly payments

Refinance Rates: Rates displayed in the table include approximately 1 point and are based on the following assumptions: conforming 30 year fixed, 15 year fixed, 7/6 ARM and 5/6 ARM based on a loan amount of $300,000 to $349,999 with a loan-to-value of 75%. 30 year Jumbo based on a loan amount of $1,000,000 to $1,049,999 with a loan-to-value of 70%. All loans assume a single family residence, refinance loan, mortgage rate lock period of 45 days in all states except NY which has a rate lock period of 60 days and customer profile with excellent credit. See estimated monthly payments

Chase customer shaking hands with a client

About Chase Home Lending

Whether you want to purchase a new home, refinance for a lower rate or use your home's equity for updates, we're ready to help you make it happen. You get a variety of powerful online mortgage tools and resources, a dedicated Chase Home Lending Advisor with you every step of the way and access to a personal online site for regular updates about your loan, neighborhood home sales and more.

The NMLS ID is a unique identification number that is issued by the Nationwide Mortgage Licensing System and Registry (NMLS) to each Mortgage Loan Originator (MLO) The annual percentage rate (APR), is the cost of credit over the term of the loan expressed as an annual rate. The APR shown here is based on the interest rate, any points, and mortgage insurance for FHA loans. It does not take into account the processing fee or any other loan specific finance charges you may be required to pay. Rates are estimated by state and actual rates may vary. Rate, points and APR may be adjusted based on several factors including, but not limited to, state of property location, loan amount, documentation type, loan type, occupancy type, property type, loan to value and your credit score. Your final rate and points may be higher or lower than those quoted based on information relating to these factors, which may be determined after you apply. FHA loans require an up-front mortgage insurance premium (UFMIP) which may be financed, or paid at closing and monthly premiums will apply. For the Adjustable-Rate Mortgage (ARM) product, interest is fixed for a set period of time, and adjusts periodically thereafter. At the end of the fixed-rate period, the interest and payments may increase. The APR may increase after the loan consummation Tools and calculators are provided as a courtesy to help you estimate your mortgage needs. Results shown are estimates only. Speak with a Chase Home Lending Advisor for more specific information. Message and data rates may apply from your service provider. All home lending products are subject to credit and property approval. Rates, program terms and conditions are subject to change without notice. Not all products are available in all states or for all amounts. Other restrictions and limitations apply. Home lending products offered by JPMorgan Chase Bank, N.A. The statements, views and opinions expressed about a product or service received are those of the customer. All results, outcomes, and experiences may not be the same for all customers. JPMorgan Chase Bank N.A. or any of its affiliates are not liable for decisions made or actions taken in reliance on any of the information or opinions expressed.