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Roger McMillan

Roger McMillan

Senior Home Lending Advisor
NMLS ID: 1379819
"I am dedicated to providing you with professional service and guidance throughout the mortgage process."
Contact Roger
Address:
8108 Milliken Ave
Rancho Cucamonga, CA 91730
US
Phone:
Primary:
Fax:
Cellular:
Email:
roger.ba.mcmillan@chase.com

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About Roger
Roger proudly serves clients in the Rancho Cucamonga, CA area. Roger has 27 years of experience as a Senior Home Lending Advisor and specializes in pre-qualification, lending to self-employed clients, fixed-rate mortgages, first-time homebuyer programs, and conforming loans and jumbo mortgages. Whether you're a first-time homebuyer, need to expand or downsize, or are looking for a second home, Roger is here to help you find the right mortgage to fit your needs. Starting with a review of your finances, Roger can help you get a clear picture of what might work best for you. Roger will explain your options, answer any questions you may have, keep you informed and guide you through every step of the mortgage process. Above all, Roger wants to ensure that you have a positive home lending experience.

Recent Reviews

5.0 out of 5
Rating 5.0
(Based on 15 Reviews)
  • 5 out of 5
    Rating 5.0
    He was awesome to work with.
    Response from Roger McMillan
    Thank you, Denise, for sharing your experience with us. We are delighted Roger McMillan was responsive to your needs. If you need assistance in the future, please reach out!
    Sincerely, Chase
  • 5 out of 5
    Rating 5.0
    Roger was so helpful in getting me a home loan, he walked me through everything making the process so much easier than it ever has been in the past. His kindness, professionalism and personable disposition were exquisite. Thank you Roger, if I need another loan, I will only go to you for now on.
    Response from Roger McMillan
    Thank you, Sabrina, for this glowing review! We are glad Roger McMillan was able to answer your questions throughout the process. It is our goal to be an advisor and guide during this exciting time. We're glad you chose Chase and hope to work with you again in the future.
    Sincerely, Chase
  • 5 out of 5
    Rating 5.0
    Roger is excellent at customer service. He was always available, even on weekends. Solved all problem issues with a very friendly attitude and demeanor. Over the years I have received new home loans, refis, and construction loans. Roger made this loan process the best of all!! It was seamless and totally enjoyable. Roger is a true banking specialist. His professionalism should be rewarded. I thank Chase for allowing Roger to be my loan rep. And thanks again Roger.
    Response from Roger McMillan
    Dave, we loved reading your review! We are delighted Roger McMillan provided an exceptional experience. Reviews like yours help our business grow!
    Sincerely, Chase
  • 5 out of 5
    Rating 5.0
    Excellent customer service! Worked very tirelessly to get necessary things done!!!
    Response from Roger McMillan
    Thank you, Barb, for reviewing Roger McMillan. We absolutely love hearing positive experiences and appreciate you taking the time to share yours with us. In the future, if you or anyone you know needs our assistance, we would be happy to help.
    Sincerely, Chase
  • 5 out of 5
    Rating 5.0
    Very responsive and all around good to work with.
    Response from Roger McMillan
    Thank you, Jack, for reviewing our services. We are delighted Roger McMillan was responsive to your needs. In the future, if you or anyone you know needs our assistance, we would be happy to help.
    Sincerely, Chase
  • 5 out of 5
    Rating 5.0
    Most outstanding customer service.
    Response from Roger McMillan
    Shanda, we can't thank you enough for your review of Roger McMillan. Here at Chase, we work hard to meet the unique needs of our customers. If you need assistance in the future, please reach out!
    Sincerely, Chase
  • 5 out of 5
    Rating 5.0
    Great customer service!!
    Response from Roger McMillan
    Thank you, David, for your review. We are delighted Roger McMillan was responsive to your needs. We hope to you visit us again soon.
    Sincerely, Chase
  • 5 out of 5
    Rating 5.0
    Roger was fantastic, walked me through the entire process and also kept his word on everything he did. Good man
    Response from Roger McMillan
    Saul, it was a pleasure working with you. Your positive review of Roger McMillan has us beaming. We hope we get a chance to work with you again in the future.
    Sincerely, Chase
  • 5 out of 5
    Rating 5.0
    Excellent customer service
    Response from Roger McMillan
    Thank you, Pauline, for your review. We are delighted Roger McMillan was able to assist you. Reviews like yours help our business grow!
    Sincerely, Chase
  • 5 out of 5
    Rating 5.0
    Easy to work with and responsive. Will be contacting Roger when it's time to refinance.
    Response from Roger McMillan
    James, it was a pleasure working with you. We are thrilled Roger McMillan was able to help you. We look forward to helping you in the future.
    Sincerely, Chase
  • 5 out of 5
    Rating 5.0
    Roger was there for us from start to finish as it relates to our home loan.
    Response from Roger McMillan
    Your review of Roger McMillan made us so happy, Jeff. We absolutely love hearing positive experiences and appreciate you taking the time to share yours with us. Thank you for choosing Chase!
    Sincerely, Chase
  • 5 out of 5
    Rating 5.0
    Great Customer Service
    Response from Roger McMillan
    Thank you for your review. We are thrilled Roger McMillan was able to help you. Thank you for choosing Chase.
    Sincerely, Chase
  • 5 out of 5
    Rating 5.0
    Absolute legend. Very professional and knowledgeable. Puts his clients needs before his own. Flexible with hours . Will definitely recommend!
    Response from Roger McMillan
    Thank you for your great review of Roger McMillan. Each situation is unique, and we're glad we were able to be flexible to meet your needs. Reviews like yours help our business grow.
    Sincerely, Chase
  • 5 out of 5
    Rating 5.0
    Great customer service
    Response from Roger McMillan
    Thank you, Martha, for your review. We are thrilled Roger McMillan was able to help you. Thank you for choosing Chase.
    Sincerely, Chase
  • 5 out of 5
    Rating 5.0
    Roger was very good and had a lot of knowledge. Responded very fast!
Displaying reviews 1 - 15 out of the 15 most recent

What Chase offers

Chase customers reviewing a home loan
Home loans
Whether you want to purchase a new home, refinance or access cash using the equity in your home, we offer a variety of options and expert advice to help achieve your goals.
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Mortgage application tool
Get convenient online access to view and e-sign forms, upload documents, track your status and communicate with your Chase home lending team.
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Chase MyHomeSM dashboard
Sign in online anytime after your closing for in-depth views of your home loan, taxes, insurance, neighborhood sales trends and more.

Frequently Asked Questions

When is it time to stop renting and buy a home?
When debating between renting vs. buying, you need to think about your lifestyle and finances. While renting can provide more flexibility, owning a home enables you to build equity in the property and may provide tax benefits.

Buying a home is a huge step, especially when you’re moving from renting to owning.
How can I get information on mortgage loan options?
At Chase, you can choose from several types of mortgage loans to finance your home purchase. A Home Lending Advisor can help you understand the differences between the various loan options so you find one that best suits your financial situation.
Once you understand what you want out of a home, determining your housing budget is essential. After determining a loose housing budget, you'll need to decide how much you'll be comfortable paying each month. Your real estate agent will help you find the right home based on all of these factors. Looking for more information? Read our guide on “How to Find the Perfect Home!”
What documents will I need to apply for a mortgage?
Traditional loans usually require documents that verify your employment, income and assets, and may include:
• Your Social Security number
• Pay stubs for the last two months
• W-2 forms for the past two years
• Bank statements for the past two or three months
• One to two years of federal tax returns
• A signed contract of sale (if you've already chosen your new home)
• Information on current debt, including car loans, student loans and credit cards
What is better: a fixed or an adjustable interest rate?
If you plan to be in your home for more than seven years, you may want to consider a fixed-rate mortgage, which offers predictable payments and long-term protection against rising mortgage interest rates. If you plan to be in your home for seven years or less, an adjustable-rate mortgage (ARM) could be attractive. Keep in mind that with an ARM, your monthly payments have the potential to go up each time your interest rate adjusts.
Current Chase Mortgage Rates

The annual percentage rate (APR), is the cost of credit over the term of the loan expressed as an annual rate. The APR shown here is based on the interest rate, any points, and mortgage insurance for FHA loans. It does not take into account the processing fee or any other loan specific finance charges you may be required topay. Rates are estimated by state and actual rates may vary.

Purchase Rates: Rates displayed in the table include approximately 1 point and are based on the following assumptions: conforming 30 year fixed, 15 year fixed, 7/6 ARM and 5/6 ARM based on a loan amount of $300,000 to $349,999 with a down payment of 20%. 30 year fixed FHA based on a loan amount of $200,000 to $249,999 with a down payment of 3.5%. 30 year fixed Jumbo based on a loan amount of $1,000,000 to $1,049,999 with a down payment of 30%. All loans assume a single family residence, purchase loan, mortgage rate lock period of 30 days and customer profile with excellent credit.See estimated monthly payments

Refinance Rates: Rates displayed in the table include approximately 1 point and are based on the following assumptions: conforming 30 year fixed, 15 year fixed, 7/6 ARM and 5/6 ARM based on a loan amount of $300,000 to $349,999 with a loan-to-value of 75%. 30 year Jumbo based on a loan amount of $1,000,000 to $1,049,999 with a loan-to-value of 70%. All loans assume a single family residence, refinance loan, mortgage rate lock period of 45 days in all states except NY which has a rate lock period of 60 days and customer profile with excellent credit. See estimated monthly payments

Chase customer shaking hands with a client

About Chase Home Lending

Whether you want to purchase a new home, refinance for a lower rate or use your home's equity for updates, we're ready to help you make it happen. You get a variety of powerful online mortgage tools and resources, a dedicated Chase Home Lending Advisor with you every step of the way and access to a personal online site for regular updates about your loan, neighborhood home sales and more.

The NMLS ID is a unique identification number that is issued by the Nationwide Mortgage Licensing System and Registry (NMLS) to each Mortgage Loan Originator (MLO)

The annual percentage rate (APR), is the cost of credit over the term of the loan expressed as an annual rate. The APR shown here is based on the interest rate, any points, and mortgage insurance for FHA loans. It does not take into account the processing fee or any other loan specific finance charges you may be required topay. Rates are estimated by state and actual rates may vary.

Rate, points and APR may be adjusted based on several factors including, but not limited to, state of property location, loan amount, documentation type, loan type, occupancy type, property type, loan to value and your credit score. Your final rate and points may be higher or lower than those quoted based on information relating to these factors, which may be determined after you apply.

FHA loans require an up-front mortgage insurance premium (UFMIP) which may be financed, or paid at closing and monthly premiums will apply.

For the Adjustable-Rate Mortgage (ARM) product, interest is fixed for a set period of time, and adjusts periodically thereafter. At the end of the fixed-rate period, the interest and payments may increase. The APR may increase after the loan consummation

Tools and calculators are provided as a courtesy to help you estimate your mortgage needs. Results shown are estimates only. Speak with a Chase Home Lending Advisor for more specific information. Message and data rates may apply from your service provider.

All home lending products are subject to credit and property approval. Rates, program terms and conditions are subject to change without notice. Not all products are available in all states or for all amounts. Other restrictions and limitations apply.

Home lending products offered by JPMorgan Chase Bank, N.A.

The statements, views and opinions expressed about a product or service received are those of the customer. All results, outcomes, and experiences may not be the same for all customers. JPMorgan Chase Bank N.A. or any of its affiliates are not liable for decisions made or actions taken in reliance on any of the information or opinions expressed.