Candy Lew

We consider ourselves so blessed to have worked with Candy. She helped us close on our house in 21 days, and it would have been 9 days if I had been able to transfer assets over to Chase sooner (to qualify for the Chase relationship discount on our rate). She was a steadfast and stellar partner to us through the whole journey. She was remarkably responsive, detail-oriented and thoughtful each step of the way. She went above and beyond for us at the moments that mattered. She connected with the listing agent and put in a good word on our behalf, which helped us to win the offer. Candy also worked tirelessly to deliver the best terms for us, while continually keeping us in the loop. We really felt supported and can't thank Candy enough for helping us secure our new home!

Candy provided the highest level of service and was so helpful and responsive. We would highly recommend her.

Professional. Honest. Diligent. Candy is amazing to work with and delivers exceptional results. She is super responsive and helped us secure an out of state property. The real estate agents we worked with were concerned about not using a local lender in state. However, their comment at the closing was that Candy has restored their faith in California Big banks. This is the third time we’ve had the pleasure with Candy. She is definitely the best in the business.

We have a good experience with Candy, and she made the whole process very smooth.

Candy Lew is an outstanding home lending advisor with Chase. She is professional and knowledgeable and stays on top of every detail throughout the entire loan process. I had complete confidence in her expertise and she has amazing follow through. She also is a pleasure to work with and I highly recommend her!

Knowledgeable, friendly, dedicated and accessible.

From first contact, Candy were knowledgeable, friendly and most importantly COMPETENT!!! She made sure all of our docs needed for the underwriters are ready before submission and never failed to be genuinely gracious and kind. The interest rate and terms of the loan we discussed were EXACTLY if not better than what we got. Candy personally made sure that we get every possible discount points from Chase. We strongly recommend Candy to anyone purchasing or refinancing a house.

Over the past 8 years we have financed (and refinanced multiple homes with Candy typically in extremely competitive environments where shorter closing made the difference between getting an offer accepted and not. Candy has proven multiple times that she can deliver faster than any other lending specialist we have worked with. In fact, we had cases where even realtors did not expect that fast of a closing and thus were not available to deliver the keys. That all is to say that Candy is the best in the market and we will definitely leverage her skills for future real estate purchases or refis.

My wife and I recently used Candy Lew's help with a home loan in the bay area. She came highly recommended by my brother. After going through the pre-approval and home mortgage process with Candy, I can honestly say she was nothing short of amazing! Throughout the process, several factors were evident: Trust: We felt that Candy really handled our situation with care and provided sound judgment and advice throughout the process. We had many questions throughout a long process of searching for homes, securing a loan, what to expect on down payment/monthly payment, what the process will be, etc., and Candy answered all of our questions with patience and was thorough. She always responded quickly, usually within minutes or that day, and we felt a high level of trust with her handling our situation. Transparency: We felt that Candy consistently kept us in the loop, informed us on expectations, and gave us sound advice on what we should be thinking about whether it was in factors to consider when picking loan types, how much we needed to put down for the down payment, or what we could potentially afford. Professional: Candy is very positive, communicates clearly, and works super hard. She was always on top of every tasks/activity that needed to happen in our loan process. In addition, we felt that Candy got us the best rate available at the time! Of the 4 homes that we've purchased in the bay area, our experience working with Candy was the best and one of the smoothest. Thank you so much, Candy, you did an amazing job! I would definitely recommend Candy to help my family and friends with home lending needs.

Candy is by far the best mortgage officer I have ever encountered. She's friendly, professional, knowledgeable and incredibly efficient. 10/10 recommend :)